FAQ
Frequently Asked Questions (FAQ)
Orders & Shipping
Where do you ship? We currently ship within the United States only. If you're unsure about your location or have a special request, feel free to reach out before placing your order.
How can I check my order status? Simply log into your Account Profile and head to Order History. There, you’ll find real‑time updates on your order’s processing, shipping, and delivery—so you’ll always know exactly where things stand.
How long does shipping take? Most orders ship within 1–3 business days after processing. Delivery times vary depending on your location and the shipping method selected at checkout. Processing and select shipping times do not include weekends or holidays. Shipping fees are non-refundable.
Do you ship to P.O. Boxes? We do—but please note that some items may not be eligible due to courier restrictions. We’re not responsible for delivery issues to P.O. Boxes, so double-check your address before placing your order.
Returns & Exchanges
Can I return something if it doesn’t work out? Yes. Go to your Account Profile and follow the return steps. You’ll receive a return label and instructions. Once your item is inspected and approved, we’ll issue a refund. Some returns are free; others may include a small fee—check the product page for details.
Do you offer exchanges? We don’t offer direct exchanges at this time. If you’d like a different size or color, simply return your item and place a new order for the style you prefer. This ensures you get exactly what you want as quickly as possible.
What if I bought something and it’s now on sale? We don’t offer price adjustments on past purchases, but we always aim to keep our pricing fair and transparent.
Payments & Discounts
What payment methods do you accept? We accept major credit cards, and other secure options listed at checkout.
Can I use more than one discount code? Only one discount code can be applied per order unless otherwise noted.
Other Questions
Can I cancel or change my order? If your order hasn’t shipped yet, contact us as soon as possible and we’ll do our best to help. Please note, once an item has been processed for shipping, we may not be able to cancel the order.
Do you offer gift cards? Yes! Digital gift cards are available in various amounts—perfect for when you’re not sure what to gift.
